link: How To Take Criticism Like Donald Trump

“Our natural tendency when given advice or criticism is to become defensive and upset. We try to convince the person they’re wrong (or at least to see it from our perspective) which, ironically, has the exact opposite of the intended effect.

Know what the single most effective way is to disarm criticism?  Agree with it…” — Brian Armstrong

http://www.lifehack.org/articles/communication/how-to-take-criticism-like-donald-trump.html

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